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Slovenia

WriteMail.ai: Frequently Asked Questions

We hope this FAQ section addresses your questions. If you have any further inquiries, please don't hesitate to contact us!

What does WriteMail.ai actually do?

WriteMail.ai turns short prompts into ready-to-send emails. You give it the goal — follow up with a client, push back on a supplier, reply to a tricky message — and the AI returns a polished draft. It's used widely across Australian SMBs, agencies, property managers, and consultancies for the daily email grind.

Was WriteMail.ai once free?

Early on, yes. As the user base grew, running fine-tuned language models for hundreds of thousands of users wasn't sustainable for free. Paid plans now cover ongoing model improvements, the Gmail/Outlook extension, and customer support. A free tier remains for casual use; paid plans unlock unlimited drafting, history, and priority access.

What if I hit the free daily limit?

If you're hitting the cap, the tool's clearly working for you. You can wait for the next reset or upgrade to Regular, Basic, or Pro for unlimited drafts, history, and the browser extension. Pricing is in USD with the rough AUD equivalent shown alongside the headline figure.

Why does generating an email take a few seconds?

Each request runs through a large language model that weighs your input, the desired tone, and contextual cues before producing a draft. That genuinely takes a few seconds. Latency rises slightly during global peak hours; the infrastructure team continuously tunes things to keep it tight.

Which kinds of emails benefit most?

It's used across nearly every business email category Australian professionals deal with:

  • Client outreach, follow-ups, and proposals
  • Tradie and supplier coordination
  • Customer support replies at volume
  • Recruiter outreach and candidate communications
  • Trans-Tasman correspondence with NZ counterparts
  • Day-to-day office communication where tone matters

If it's an email worth writing, the time you'd lose to the third draft is the time you save.

What's the AI Email Assistant feature?

It's a sidebar that surfaces suggestions while you're reading or writing — alternative subject lines, sharper openers, different tones, and follow-up ideas based on the thread. Useful when you're trying to land the right tone on a delicate reply or close out a long client thread.

How customisable is the output?

Plenty — the controls cover what actually matters:

  • Mood: confident, friendly, apologetic, urgent, more
  • Length: from a one-liner to a long-form proposal
  • Tone: formal, casual, persuasive, technical
  • Emoji support: off by default for business contexts
  • Language: Australian English defaults plus 30+ others
  • Write as: emulate a style — your own past emails or a target role
Why not just use ChatGPT?

You can — but it's general-purpose. WriteMail.ai is fine-tuned specifically for email patterns, with built-in tone controls and a workflow that lives inside the inbox. Most users get to the right output in one or two iterations rather than five, and the Gmail/Outlook extension removes the copy-paste step completely.

Is it suitable for business use?

Absolutely — that's the bulk of users. No restrictions on legitimate business correspondence, and the AI is tuned to produce content that meets professional expectations. Australian agencies, real estate offices, accounting firms, and consultancies use it daily.

How does it integrate with Gmail and Outlook?

Two ways:

  • Web app — generate the draft, hit 'Send Email' to open your default mail client with the body pre-filled.
  • Browser extension — AI assistance lives directly inside Gmail and Outlook.
  • Mobile — generate on the web, copy across, paste into your mobile mail app.

WriteMail.ai never sends emails on your behalf. You produce the draft; you stay in control of the send.

Does WriteMail.ai understand Australian English conventions?

Yes. The AI handles Australian spelling ('organise', 'colour', 'centre') and the relatively informal yet professional tone common in Australian business communication. You can adjust formality from casual to corporate depending on whether you're writing to a client, a colleague, or an overseas partner.

Is it useful for Australian SMBs and agencies?

Definitely. Australian SMBs in Sydney, Melbourne, and Brisbane use WriteMail.ai for client proposals, supplier negotiations, and team communication. It's particularly handy for solo operators and agencies juggling many client conversations across different tones and time zones.

What's the price in Australian dollars?

The Regular plan is $6.95/month USD, approximately A$10.80 depending on the exchange rate. Your card automatically handles conversion. GST is not added — the displayed price is the final amount.

We hope this FAQ section addresses your questions. If you have any further inquiries, please don't hesitate to contact us!