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FUTURISTICA d.o.o.
Ul. Frana Žižka, 20
Maribor
2000
Slovenia

WriteMail.ai: Frequently Asked Questions

We hope this FAQ section addresses your questions. If you have any further inquiries, please don't hesitate to contact us!

What does WriteMail.ai do, in plain terms?

WriteMail.ai turns brief notes into ready-to-send emails. Drop in a few key points and the AI returns a polished draft tuned for British business correspondence — measured, professional, and free of the worst clichés. It's used daily for client follow-ups, supplier negotiations, internal updates, and trickier pieces of correspondence where tone really matters.

Wasn't WriteMail.ai once free?

Yes — early on, the tool was completely free. As the user base scaled across the UK and beyond, running fine-tuned language models reliably wasn't sustainable on goodwill alone. Paid plans now fund ongoing model improvements, the Gmail/Outlook extension, and customer support. A free tier still exists for occasional use; paid plans unlock unlimited drafting, history, and priority access to new features.

What happens once I reach the free daily limit?

Hitting the cap usually means the tool is genuinely fitting into your workflow. From there you can either wait for the next reset or upgrade to a Regular, Basic, or Pro plan for unlimited drafts, full email history, the browser extension, and priority support — pricing in USD with the local equivalent shown alongside.

Why does the AI take a few seconds to respond?

Each request runs through a large language model that weighs your input, the desired tone, and contextual signals before generating a draft. That genuinely takes a few seconds — and during peak UK business hours, a touch longer. We continuously tune infrastructure to keep latency low without compromising quality.

What kinds of emails does this work best for?

It's used across nearly every email category UK professionals deal with day to day:

  • Client outreach, follow-ups, and proposals
  • Customer support replies that scale without losing politeness
  • Recruiter sequences and candidate communications
  • Supplier and procurement correspondence
  • Investor updates, board notes, and partnership outreach
  • Personal correspondence where you need the right tone first time

If it's an email worth sending, the time you'd spend wrestling with the third draft is the time it saves you.

What's the AI Email Assistant?

It's a sidebar that surfaces suggestions while you're reading or writing — alternative subject lines, sharper openers, different tones, and follow-up ideas drawn from the thread context. Especially handy when you're navigating a delicate client conversation or trying to land the right tone on a difficult reply.

How much can I tailor what the AI produces?

Plenty — the controls you actually need are exposed:

  • Mood: confident, friendly, apologetic, urgent, and more
  • Length: from a one-line reply to a long-form proposal
  • Tone: formal, casual, persuasive, technical
  • Emoji support: off by default for business contexts
  • Language: 30+ languages with British English defaults available
  • Write as: mimic a specific style — your past emails, a known figure, or a role
Why not just use ChatGPT for this?

You can — but it's a general-purpose assistant. WriteMail.ai is fine-tuned specifically for email patterns, with built-in tone controls and a workflow that lives inside the inbox. Most users find they reach the right output in one or two iterations rather than five, and the Gmail/Outlook extension removes the copy-paste friction entirely.

Is it suitable for business and corporate use?

Absolutely — that's the bulk of the user base. There are no usage restrictions for legitimate business correspondence, and the AI is tuned to produce content that meets professional expectations. Teams across consulting, finance, property, healthcare, and tech use it daily.

How does it integrate with Gmail and Outlook?

Two paths:

  • Web app: generate the draft, click 'Send Email' to open your default mail client with everything pre-filled.
  • Browser extension: AI assistance lives inside Gmail and Outlook directly — no copy-paste.
  • Mobile: generate on the web, copy across, paste into your mobile mail client.

Either way, WriteMail.ai never sends emails on your behalf. You produce the draft; you stay in control of the actual send.

Does WriteMail.ai use British English spelling and tone?

Yes. The AI handles British English conventions — 'organise' over 'organize', 'whilst', 'kind regards' — and the polite, slightly more formal tone expected in UK business correspondence. You can also choose American English if you communicate with international clients.

Is it suitable for UK clients and HMRC-related correspondence?

It's well-suited for client communication, supplier follow-ups, and internal business writing. For HMRC or legal correspondence we recommend reviewing the generated text carefully — the AI helps with structure and tone, but tax and regulatory wording should always be validated with your accountant or solicitor.

How does the pricing work in pounds?

Billing is in US dollars at $6.95/month for the Regular plan, which is approximately £5.50 depending on the current exchange rate. Your card provider handles the conversion automatically. No VAT surprises — pricing is transparent on the pricing page.

We hope this FAQ section addresses your questions. If you have any further inquiries, please don't hesitate to contact us!